Support & FAQ

Need support from us? Have a question and looking for an answer? Please submit all questions via our contact form and a member of our customer success team will get back to you. See below for a list of some of our most frequently asked questions.

Frequently Asked Questions

See below for immediate answers to some of the most commonly asked questions. Should you need further answers, please reach out to us for more information.

FuneralAds.com is a boutique white-glove SEO service that helps funeral homes and cremation companies rank better in search engines. We also work with other deathcare businesses both on a local and national level, depending on the business.

Pricing varies depending on the type of business. We currently offer different tiers, the Local Plan and National Plan. You will find more information about the plans on the pricing page.

Local SEO focuses on ranking for specific keywords within a targeted geographical area i.e. city or town. The primary objective is to increase visibility in search engines for people to search for specific products or services within your city, town, and surrounding targeted locations. National SEO, focuses on reaching a far broader audience with local geographical location not being the main focus. Instead, the primary objective is to rank for keywords that are not necessarily location-specific.

You’ll typically begin seeing positive results within the first 30 to 45 days. However, SEO is a long-term marketing approach that takes time. As time progresses, so shall your results.

No SEO company can guarantee any type of rankings at all, especially not the #1 position. If they do, then RUN AWAY FAST! This is a scammy marketing tactic that unethical SEO companies use to convince clients they are the best service out there. This is an unethical claim that they cannot guarantee.

It’s business as usual. We continue to work on your site, helping improve traffic, keyword rankings, and overall presence in search. You continue to receive reporting and communication from us with progress updates and rankings status.

While we cannot guarantee that prices will be the same, you are welcome to restart services. To do so, you’ll need to email support.

Your level of tech knowledge can be little to known. So long as you’re able to submit answers to our onboarding form and communicate with us via email, that’s all we need from you.

We accept all major credit cards, including but not limited to Visa, Mastercard, American Express, Discover & Diners Club. We also accept Apple Pay and Google Pay.

The level of difficulty varies between local and national SEO campaigns as to the costs involved with both. National SEO is more competitive, costly, and therefore more difficult to rank. However, local search engine optimization can be very difficult in some highly competitive locations.

We will work on one website at a time for each client. If you have multiple websites, you will need multiple subscriptions or we can shift our focus and efforts from one website to another, but only after we’ve completed the full 6-step process for each site.

No. We focus on SEO, not website design, content management, and all the other services many of the CMS companies provide today. We are more like an enhancement service that can work with whatever current website setup and provider you have in place.

We’re happy to review your site and provide feedback to confirm where you are at with your SEO and needs. If you’re in doubt or don’t know what you need, then just email us.

To cancel your subscription, all you have to do is email our support team and we’ll cancel your account at the end of your billing cycle.

Yes, your data is secure. We take security and privacy extremely seriously whether we’re talking about data on your platform or ours. We are trained on cyber security best practices and know that protecting your data is just as important to us as it is to you.

You can read about our terms and conditions as well as our privacy policy. Links to each of these exist at the bottom of each page.

Looking For More Answers?

All questions that are submitted during normal business hours are typically answered on the same day. Click below to submit a question.

Ask a Question